Service Nature Disclaimer

Carezo provides extended warranty, protection plans, and service facilitation solutions for eligible devices and appliances. Carezo acts as a service facilitator and protection plan provider. Carezo does not manufacture, sell, or directly distribute the original devices or products covered under protection plans.

All product specifications, warranties, and manufacturer-related obligations remain the responsibility of the respective manufacturer, brand, or seller. Carezo coverage begins only after successful policy activation and verification.

Coverage Limitations

Carezo protection plans are subject to defined coverage limits, exclusions, and eligibility criteria. Customers must review policy documents carefully before purchase.

• Coverage applicable only to eligible devices
• Coverage begins after policy activation and verification
• Coverage subject to claim approval and inspection
• Coverage exclusions apply as per policy terms
• Coverage subject to service availability in customer location

Carezo reserves the right to approve, reject, or partially approve claims based on technical inspection, documentation, and verification results.

Third-Party Service Disclaimer

Carezo may engage third-party service providers, technicians, logistics partners, and inspection agencies to deliver services. While Carezo ensures quality standards, Carezo shall not be held liable for delays, damages, or issues arising due to third-party service providers beyond reasonable control.

Third-party service timelines, repair availability, and replacement decisions may vary depending on device condition, spare availability, and location.

Website Information Disclaimer

Information provided on Carezo website, marketing materials, advertisements, and partner platforms is for general informational purposes only. Carezo makes reasonable efforts to keep information accurate and updated; however, Carezo does not guarantee completeness, reliability, or accuracy of information.

Carezo reserves the right to update service offerings, pricing, coverage details, and policy terms without prior notice.

Limitation of Liability

Carezo shall not be liable for any indirect, incidental, consequential, or special damages arising from use of services, including but not limited to:

• Loss of data
• Loss of business
• Loss of profits
• Device downtime
• Service delays beyond control

Carezo liability, if any, shall be limited to the value of the protection plan purchased by the customer.

Fraud Prevention Disclaimer

Carezo reserves the right to investigate claims, verify documents, and conduct device inspections to prevent fraudulent activities. Claims involving false information, manipulated devices, or fraudulent documentation may be rejected and legal action may be initiated.

Regulatory Compliance

Carezo operates in compliance with applicable Indian laws and regulations. Customers agree to comply with all applicable laws while using Carezo services. Any disputes arising from services shall be subject to jurisdiction as per company registered office location.

Policy Updates

Carezo reserves the right to modify this Legal Disclaimer at any time without prior notice. Updated versions will be published on the website. Continued use of services after updates constitutes acceptance of revised terms.